Corporate Social Responsibility (CSR) is the continuing commitment by business to behave ethically and contribute to economic development while improving the quality of life of the workforce and their families as well as of the local community and society at large.

As Corporate Social Responsibility gains momentum in the business community, we recognise that we still have much room for improvement to become truly sustainable. Corporate Responsibility has now started to seep into our company, established through the way we engage with our stakeholders, the way we think about giving back to what we take from communities and the environment as well as our continuous commitment to build the best value proposition for the people we serve.

No corporate can live apart from the community it serves. That fundamental belief of our founders underpins the approach towards corporate responsibility throughout Pantai Premier Pathology. Our journey is about an organization that takes its social responsibility to heart. It is about strengthening local communities, promoting equal opportunities in the workplace, developing human capital, enhancing our customers’ experience and improving the lives of those around us.

  • Employee Welfare

    We provide a comprehensive range of benefits for all staff, from basic salaries which are very competitive to annual leave and sick leave, we provide marriage leave, maternity leave, paternity leave, Hajj leave, and compassionate leave. Employees may now enjoy our newest benefit of Compassion and Bereavement allowance to assist the families of employees who passed away, and disaster relief allowance for employees affected by natural disasters. In December 2013, we have assisted our Kuantan Branch employees in term of cash to ease their burden for daily necessities. To further ensure employee welfare, we provide subsidized parking nationwide.

  • Development and Training

    We have strong emphasis on nurturing a highly competent workforce via continuous human capital development programmes. The Company’s training policies requires all employees to attend a minimum of 10 hours training days annually for non-Technical and 20 hours for Technical staff. In 2013, an allocation of RM500,000-00 had been allocated for training purposes.

    By inculcating the principles of corporate integrity, we aim to delivery our best service to all our customers and other stakeholders.

    In line with this, Pantai Group had commenced the Personal Data Protection Act (PDPA) in January 2014 to protect the confidentiality of our employees and customers.

  • Recognition of Employee Contribution

    We recognize employees who have excelled and contributed significantly to the company by honouring them with Long Service Awards for 10 and 15 years of service. More than 100 from our 480 employees had received the award.

  • Work-Life Balance

    Towards optimizing the well-being and fulfilment of each employee, we encourage staff to spend sufficient time with their families by having a five-day work week starting with Corporate Office and Logistics in RCL. A controlled flexiworking hours to our Business Development Unit is another initiative that we had done.

  • Health and Wellness

    We provide a wide range of benefits to ensure employees and eligible dependents receive the best healthcare and medical treatment. Currently, 142 of Mediviron clinics nationwide and major hospitals apart from our own, had been registered as our panel. In collaboration with Perkeso, employee aged 40 and above to have basic blood and urine screening test.

  • Safety and Accreditation

    In order to ensure that the environment is put on the forefront of our day-to-day activities, few of our branches have achieved numerous recognitions from well known accreditation bodies such as International Organisation for Standardisation (“ISO”) 15189, Malaysian Society for Quality and Health (MSQH) and  Joint Commission International (JCI), the worldwide leader in improving the quality of health care.

  • Employee Engagement

    We believe that healthy engagement with employees is crucial to maintaining unity within the organization and to keeping motivation level high. Direct communication channels have been set up to ensure all levels of employees are kept up-to-date with the latest information about the company. Much internal communication takes place over the internet. With our newly structured website, most of the latest news are updated here.



To ensure that the fund is legitimate and would enhance staff’s benefit, our fund had been supported by Jabatan Tenaga Kerja’s (Labour Office) and complying with their rules and regulation.


Premier Care Fund is our commitment to provide more focus and structure to our community where we operated. With the fund, we are better able to achieve our desired impact in giving back to the people who have made it possible for us.


Staff who had their newborn, married couple, loss of their loved ones or staff who experiencing calamity shall benefit from this fund which they could use the contribution immediately to cater for their specific needs.